Crisis Support

Zimbabwe-based helplines and services. All listed services are free or low-cost. You do not have to give your name.

If you are in immediate danger

Call Zimbabwe Republic Police on 995 or your nearest police station.

Mental Health & Emotional Support

ZIMHEF — Zimbabwe Mental Health Empowerment Foundation

Free counselling and mental health support for Zimbabweans.

+263 242 702 204Mon–Fri, 8am–5pm

Friendship Bench Zimbabwe

Community-based talk therapy (kuvhura pfungwa) delivered by trained grandmothers.

+263 772 222 600Mon–Fri, 8am–4pm

Counselling Services Unit — University of Zimbabwe

Open to students and the general public. Free and confidential.

+263 242 303 211Mon–Fri, 8am–4:30pm

Domestic Violence & Safety

Musasa Project

24/7

Zimbabwe's leading organisation supporting women experiencing domestic violence and abuse.

+263 242 335 40524 hours, 7 days

ZWRCN — Zimbabwe Women's Resource Centre

Legal aid, shelter referrals, and support for women in crisis.

+263 242 702 763Mon–Fri, 8am–5pm

Zimbabwe Republic Police — Victim Friendly Unit

24/7

National police emergency line. Ask specifically for the Victim Friendly Unit for domestic violence cases.

99524 hours, 7 days

Legal Aid & Rights

Zimbabwe Legal Aid Clinic

Free legal advice and representation for those who cannot afford a lawyer.

+263 242 251 493Mon–Fri, 8am–4:30pm

Zimbabwe Human Rights Commission

Report human rights violations and get guidance on your legal rights.

+263 242 700 027Mon–Fri, 8am–4:30pm

Child & Youth Support

Childline Zimbabwe

24/7

Free helpline for children in distress. Abuse, neglect, and crisis support.

11624 hours, 7 days

FACT — Family AIDS Caring Trust

Support for children and families affected by HIV, poverty, and hardship.

+263 204 220 735Mon–Fri, 8am–5pm

Drug & Substance Use Support

DAPC — Drug Abuse Prevention Centre

Counselling and rehabilitation support for substance abuse issues. Confidential.

+263 242 303 406Mon–Fri, 8am–4:30pm

Friendship Bench Zimbabwe

If you are struggling with substance use alongside depression or anxiety, the Friendship Bench can provide low-cost talk therapy as a starting point.

+263 772 222 600Mon–Fri, 8am–4pm

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Calling a helpline does not connect to your PTAL account in any way. These are completely independent services.

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